Technology Mentorship and Guidance

Blocks portraying the word QualityTechnology Mentorship Program for Faculty

Are you developing a new course, or revamping an old one? Support and stipends are available, and ANY course you wish to develop can be part of the program – online, hybrid, or face-to-face. Apply now for 2015-2016 by sending an email to us at!

Program participation is open to both full-time and part-time instructors.

How does it work?

This program is based on the Quality Matters evaluation system, a research-based rubric and assessment process adopted by many schools nationwide. The intention is to help faculty not only learn how to use the tools available to them to create high-quality online learning experiences, but also to provide them with guidance on course design and pedagogy in the online classroom. For added value, this program also connects faculty with others, creating meaningful partnerships and professional learning communities to provide all faculty with greater levels of support, both within their departments and beyond them.

Like the previous DOC Grant program, faculty participants are guided through the process of designing and delivering new online courses. However, in addition, faculty mentors, or Guides, working with each participant support Course Developers through this process, and evaluate their online courses both before they have been delivered, and after they have been taught one time.

The program spans the entire academic year. In the first semester, Guides and faculty Course Developers attend roundtable luncheons and training sessions periodically while also working together to help the Course Developer create a new course or enhance an old one. The course that Course Developers create or enhance in the first semester is to be taught in the following semester, and Guides will informally review each course before the end of the first semester to ensure that it is complete and of quality before it is delivered.

During the second semester, Guides will meet regularly with Course Developers to find out how the course is going. Together, they will work through questions or problems that may develop during the semester, along with support from the Office of Learning Technology.

Near the end of the second semester, the mentors will get together to review all courses as a group, using the full Quality Matters rubric, to determine whether courses developed by Course Developers officially “pass,” or whether additional work is warranted in order to ensure that the course has met a high standard of quality. The Director of Learning Technology will guide this process, and all feedback will be thoughtfully collected and provided individually to each Course Developer.

Who can join the Mentorship Program?

Any faculty member who has previously completed the DOC Grant or Online Academy for Effective Instruction can serve as a Guide, and a number of faculty have already been invited to consider participating. The program can support up to 6 mentors each academic year. Guides receive $500 per semester ($1000 total) as a grant for their service in this program.

Any faculty member, full-time or part-time, may work with Guides each academic year as a Course Developer. Once a Course Developer has developed a “passing” course and has gone through the entire program, he or she is eligible to become a Guide the following academic year, if approved by his or her department chair. Faculty course developers earn $250 per semester ($500 total) for their full participation in the program.

What are the benefits?

Both Guides and Course Developers will learn a great deal about good teaching and learning, as well as the use of technology to enhance instruction. Course Developers will get access to a personal, one-on-one help and a “go-to” expert to help them through the course delivery and teaching journey, as well as explicit feedback in all areas of course design and delivery that will help them continually improve. Guides will also learn quite a bit along the way, and will get the added benefit of getting to know a new colleague that much better. It’s a “win” for all sides!

As noted, the Mentorship program is built upon Quality Matters principles, a standard in online education and quality assurance for technology-enabled courses. Review the workshop materials and slides below for more information Quality Matters and how YOU can take advantage of PNC’s subscription to this amazing resource.

How do I sign up?

Be sure to email if you want a faculty Guide to contact you! You do not have to have any prior training in teaching online or using BlackBoard – you will simply need to be willing to learn and work with others, as well as come to some lunchtime workshops. Also, ideally you should be teaching the course that you are developing in the Spring semester of your mentorship year.

When you have successfully completed the program, you will be qualified to become a mentor yourself, if you wish!

Learn More

Review the PNC Recommendations for Online Courses (PDF)

Download the 2005 version of the Quality Matters Rubric (public domain) (DOC)

Literature Review from Quality Matters on the standards of quality for teaching and learning online (PDF)

Self-Guided BlackBoard “Academy” Online Training Course

The PNC BlackBoard Training Course is an online course in Blackboard Learn designed to help you make the most of your course materials in BlackBoard. This course is always available to you through your My BlackBoard course list.

My BlackBoard Tab

BlackBoard Training link

Staci Trekles, Director of the Office of Learning and Technology, monitors this course and provides  support, expertise, and guidance for faculty members. Learn more about what faculty have to say about the Online Academy and Training course in a article, and explore the course at your leisure at any time!