Student Help & Support

If you are on campus, please visit us in the Main Lab, Tech 265
You may request assistance in person from a lab assistant on duty during our normal business hours.

If you are off campus, you may call the Main Lab phone number:
On campus extension: 5462
Off campus: 219-785-5462

After Hours
If you are in need of after hours support, please email us your issue and we will get back to you within 24 hours. Please email the lab coordinator for assistance. Otherwise, please leave a voicemail message at 219-785-5462. Please include your username, name, phone number, and a brief description of the problem you are experiencing. Check here for a listing of our business hours.

Password Issues?
If you suspect your problem is an expired password, you may check here for instructions to change your password.

If you do not know your password, you will need to come to the Main Lab, T265 during normal business hours to receive a new temporary password. The password you receive is active for 24 hours, and you will receive instructions on how to proceed to change it. You will need to bring a picture ID in order to receive a password.