FAQ

Degree Works logo

General Information

Q:  What is Degree Works?

Degree Works is a web-based degree-audit system which allows students, their academic advisors and faculty mentors the convenience of reviewing past, present and future academic coursework in real time to evaluate and keep current as to which degree requirements they have completed and which degree requirements remain.  This degree-audit system will help students stay on track to graduate on time.

Q: How do I access the Degree Works degree audit system?

Degree Works can be accessed from the PNC Portal (myPNC)

Q: What are the benefits in using Degree Works?

DEGREE WORKS will help you:

  • Determine what requirements you need to fulfill in order to complete your degree
  • View individual course grades and cumulative grade-point average (GPA), and GPA for courses under the major block
  • Determines how your transfer credits may fit into your Program of Study
  • View transfer credits, waivers, and exemptions applied toward a degree based on exception processing.
  • See how your coursework could be applied toward another major, minor, or concentration using the What If option.
  • Confirm your academic standing.  Will show if on “probation” or in a “drop” status; if ‘blank’ you are in “good standing”
  • View your Satisfactory Academic Progress status for financial aid purposes.
  • View your Program of Study broken out by semester using the Plan tool
  • Learn the prerequisites and co-requisites for courses by clicking on the course numbers

Q: When will Degree Works be available?

The Degree Works degree-audit system is available to students, academic advisors and faculty mentors 24/7 beginning March 29, 2013.

Q: Who will be able to use Degree Works?

Students, Academic Advisors and Faculty Mentors are able to use the system. If you feel you should have access to the Degree Works degree-audit system and do not, contact the Registrar’s Office.

Q: What components of Degree Works are available?

  • Degree Audit
  • Exception Processing
  • “What If” Processing
  • Academic Plan templates
  • Notes
  • GPA Calculators

Q: Are there directions for understanding a degree audit?

There are Q/A’s at /degreeworks/faq.html and additional information available to you from the “Help” tab within Degree Works.

Q: Can I receive personalized instruction on the use of Degree Works?

Personalized instruction on the use of Degree Works is available by contacting the Registrar’s Office or your academic advisor.

Q: How often should a degree audit be reviewed?

A degree audit can be reviewed at any time but it is recommended to do so at least four times a semester:

  • Before a student’s registration.
  • After a student’s registration to ensure courses apply to program requirements.
  • After grades for each semester are posted.
  • Any time changes are made to a student’s academic record.

Q: What if I have technical questions about accessing the Degree Works degree audit system?

Contact the Help Desk at (219) 785-5511 located in the Technology Building, room 265. You may also submit a ticket online at https://services.pnc.edu/ehelpdesk/login.glml

Student Information

Degree audits are available for students with a PNC catalog term of fall 2012 or after.  Students with a catalog term prior to fall 2012 may make use of the “What-If” component of Degree Works to see where their courses will fit into a particular Program of Study.  Note:  Catalog term is the semester a student begins to study a specific major.

Q: How do I access the Degree Works degree audit system?

Degree Works can be accessed from the PNC Portal (myPNC)

Q: What is a Degree Audit?

A degree audit is a summary of the student’s degree requirements merged with the student’s academic record, which will provide a real-time assessment of the student’s progress toward graduation. The Audit is organized in block of like requirements such as the General Education Core block, Supplemental Core block, and Major block. The Audit is the official list of all requirements for graduation.

Q: Are there directions for understanding my degree audit?

There are written instructions at /degreeworks/faq.html and additional information available to you from the “Help” tab within Degree Works.

Q: When should I use my Degree Works audit?

Use your Degree Works Worksheet Audit when:

  • Reviewing your progress with an academic advisor or faculty mentor
  • Reviewing your customized degree map (plan) for a particular program of study as part of the state-wide 15 to Finish Indiana initiative.
  • Creating a list of questions to discuss with your advisor or faculty mentor
  • Identifying courses that need to be completed
  • Selecting courses that meet your degree requirements
  • Determining a projected graduation date
  • Choosing a major
  • Deciding whether to add a minor

Q: What is my Catalog Start Year?

Your catalog start year is the semester you begin to study a specific major.  Your catalog start year is displayed in the first block of your Worksheet Audit.  Note:  Currently a Worksheet Audit will be available for you if your Catalog Start Year is 2012-2013 or after.  If your Catalog Start Year is before 2012-2013 you may use the “What-If” component of Degree Works to see where your courses will fit in a particular Program of Study.

Q: An audit is not displaying for me. Why?

You must have a Catalog Start Year of 2012-13 or after for a Worksheet Audit to display for you.  If your Catalog Start Year is before 2012-2013 you may use the “What-If” component of Degree Works to see where your courses will fit into a particular Program of Study.

Q: I do not have a Catalog Year of 2012-13 so an audit will not display for me. What are my options?

Option 1:  Use the “What-If” function to display an audit based on a selected major.
Option 2:  Work with your academic advisor or faculty mentor to submit a Change of Degree Objective / Change of Major into a new Program of Study.

Q: How current is my audit information?

Information is updated nightly from the student information system.

Q: What if information in Degree Works is not current?

There could be some paperwork that must be completed.  For example, if a grade change is pending, it is possible the form has not reached the Registrar’s Office or transfer credits have not yet been entered into a student’s academic record.

Q: How do I know who my academic advisor and/or faculty mentor is and how to contact them?

Your academic advisor and/or faculty mentor is listed at the top of your degree audit and their name is linked directly to their email. If there is no advisor listed, contact the Academic Advising Office at (219) 785-5678 or the Registrar’s Office.

Q: How can I schedule an appointment with my academic advisor?

Contact Sharon Gurn, secretary for Academic Advising, at (219) 785-5678 or email Sharon at sgurn@pnc.edu

Q: If I am thinking about changing my major, how can I see how the classes I have completed will fit?

You can run a “What-If” audit, found in the left-side of the Degree Works audit tab in your degree audit. Add your intended degree, major, etc. to the fields requested then click the “Process What-If” button. The results will show how your completed courses apply and what remains to be taken.

Q: What is the “What If” feature?

The “What If” function allows you to hypothetically change your major, minor, or concentration. The What If audit will show you what coursework is required for the new major, minor, or concentration, what courses you have taken that satisfy requirements, and what courses are still left for you to take.

Q: Why am I receiving an error when I run a “What If” scenario?

The “What If” tool requires that you make a selection in the “Major” field.  Failure to select a major will result in an error.

Q: Can my faculty advisor or faculty mentor see my “What If” scenario?

No, What If scenarios cannot be saved. You may print the What If scenario, however, to review with your academic advisor or faculty mentor.

Q: What do I do if I want to change my major?

Contact your academic advisor or faculty mentor to initiate a Change of Degree Objective / Change of Major into a new Program of Study.  The name of your academic advisor or faculty mentor is listed on your worksheet audit and they can be emailed directly from the link provided in the worksheet audit.

Q: How can I see all the classes I have taken?

In your worksheet audit “Class Hisotry” link at the top of the page.  This will provide you with a chronological listing of all courses you have completed and the grades you have received.

Q: If I think there is an error in my audit, what should I do?

Contact your academic advisor or faculty mentor.  The name of your academic advisor or faculty mentor is listed on your worksheet audit and they can be emailed directly from the link provided in the worksheet audit.

Q: How do I know if I have everything covered for graduation?

Look at all the boxes in each block of your worksheet audit.  If there is a green checkmark the requirement is complete.  If there is a blue tilde (~) the requrement is in progress e.g. you are registered for the course requirement in the current or a future semester.  Remaining red checkboxes indicate that the requirement has not been met.  Be sure to very your progress toward graduation with your academic advisor or faculty mentor.

Q: What is a Plan?

Each student will have an customized degree Plan (Map), organized by semester, recommending the semester each course should be taken.  If a customized degree Plan (Map) does not exist for you contact the Registrar’s Office or your academic advisor so that one may be created for you.

Q: Is Degree Works the same as my transcript?

No, Degree Works is an unofficial audit of your coursework, as well as an outline of requirements still needed to complete your program of study.

Q: Can I register for classes in Degree Works?

Although your worksheet audit and Plan will guide you in registering for the correct classes, Degree Works is a snapshot of courses in-progress, planned, and in your academic history.  Registration and course drop/add are still handled through the already-established process e.g. through Self-Service Banner.

Q: Are my grades visible in Degree Works?

Yes. Once grades have been processed at the end of the semester they are viewable in Degree Works.

Q: Does the Degree Works audit show all my courses even if I have taken them elsewhere?

Yes, all transfer courses from a regionally accredited institution should show on your degree audit.

Q: Why isn’t my transfer work meeting a requirement?

There could be two reasons. First, the course did not meet either the minimum number of credits and/or minimum grade requirement for use in your program of study. Second, all requirements may have been met and this course is simply not needed.

Q: Why is Degree Works not displaying my concentration?

Degree Works will not display your concentration until it has been declared.

Q: What is the Graduation Calculator?

The Graduation Calculator provides you with a general view of what grades you will need to earn throughout your remaining credits in order to achieve your desired GPA.

Q: When is the Advice Calculator helpful?

The advice calculator can be used to determine specific grades needed to achieve a desired GPA. It is more specific that the graduation calculator.

Q: What if I have technical questions about accessing the Degree Works degree audit system?

Contact the Help Desk at (219) 785-5511 located in the Technology Building, room 265. You may also submit a ticket online at https://services.pnc.edu/ehelpdesk/login.glml

Academic Advisor and Faculty Mentor Information

Q: Can I get a list of all my advisees or mentees via Degree Works?

No. You must continue to user Self-Service Banner to obtain a list of your advisees or mentees.

Q: The Degree Works audit appears to contain incorrect information.  Who do I contact to discuss?

Email Jennifer Williams in the Registrar’s Office at jmwillia@pnc.edu

Q: If there is a change in a Program of Study or course additions/deletions when will Degree Works be updated to reflect these changes?

Changes to Programs of Study approved by the Faculty Senate will be reflected in Degree Works on an annual basis beginning with the fall term.

Q: What corrections can be made to Degree Works now?

Any correction that will not require approval by the Faculty Senate e.g. typographical errors can be made at any time.  Email Jennifer Williams in the Registrar’s Office at jmwillia@pnc.edu

Q: What if the advisor assigned to a student is not correct?

If you start with a professional advisor and now have a faculty mentor, both individuals will be listed within Degree Works.  Follow existing process to correct academic advisor or faculty mentor assignment.