Purdue University North Central seeks to help students with problems at the most appropriate level in the University. Students should proceed through the appropriate department in which the student had the issue, concern or problem.
Filing Complaints at Purdue University North Central
Classroom and Academic Issues
Students should discuss classroom issues with their instructor. If unresolved, students should talk with the department chair. If still unresolved, students should discuss the situation with the dean of the college in which the course is taught.
Students should discuss University issues with the appropriate staff member or supervisor. If unresolved, students should contact the appropriate chain-of-command contact for that department. Contacts for certain offices on campus are listed below.
Tuition and fee payments issues, contact the Bursar’s Office
Course registration and grades issues, contact the Registrar’s Office
Grants and loans issues, contact Financial Aid
Student conduct and grade appeals, contact the Dean of Students Office
Purdue University North Central administrative offices are open Monday through Friday, 7:30 a.m. to 4:30 p.m. Central Standard Time and observe standard US holidays.
Filing Complaints Outside of Purdue University North Central
If you believe your complaint has not been properly addressed within Purdue University North Central, you are free to enter your complaint with other organizations at the state and national levels.
The Indiana Commission for Higher Education authorizes Purdue University North Central to offer undergraduate and graduate level certificates, baccalaureate, masters, doctorate, and first professional degrees. You may submit a complaint at the ICHE website.
At the national level, Purdue University North Central is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools. Information regarding complaint process can be found on at the HLC website.
Students in distance education programs can also submit a complaint regarding a Purdue University North Central course in the state where you are residing as you take the course. Below is a state-by-state list the agencies in each state responsible for complaints regarding out-of-state distance education programs.